"Espresso"
Handcrafted in Lithuania
SUSTAINABLE MANUFACTURING
Free shipping & returns
Family BUSINESS
Delivery and Returns
Delivery
- Free delivery with DHL worldwide
- We are a zero waste company. Every item is handcrafted after order.
- It takes 5 to 20 business days to handcraft each item.
Returns
We’re happy to accept returns or exchanges within 30 days of the date you receive your order. To start the process, please contact us at info@maslaus.com.
For customers in Lithuania returns are free for of charge, you can create a free Omniva shipping label here :
https://grazinimai.omniva.lt/parduotuves/maslaus-com
If shipping is from a different country than Lithuania, expenses must be covered by the client.
Once 30 days have passed since delivery, we won’t be able to issue a refund or exchange.
To qualify for a refund, items must be in their original condition – unworn, unwashed, unaltered, with all labels and tags still attached. Products that are missing labels, have been worn, washed, altered, damaged, or soiled may be declined and returned to you at your expense. Please make sure to include your receipt or proof of purchase with the return.
Ship your returns to :
UAB BATŲ NAMAI LT
Didžioji g. 39, Kėdainiai, Lithuania, LT-57257
+370 652 90897
FAQ
How to choose the right size?
We recommend choosing the size you normally wear. In 98% of cases, the shoes fit right away for customers who choose the size they usually wear!
How long does the delivery take?
Delivery takes from 5 to 20 business days. We are a proud member of slow fashion movement. Zero waste policy is very important to us, so every item is handcrafted after order.
Can i return an item if i don't like it?
Yes, returns are free and easy. You can return free of charge through DHL within 30 days of their delivery. In order to return the product, you should contact us at hello@maslaus.com
It is also possible to change the shoes to another size or model for free. In the event that you decide to exchange and we do not have the required shoes in stock, they are made on an urgent basis and delivered within a few days. Our team will tell you the exact deadline in each specific case.
Are all your shoes made from leather?
Yes, our shoes are made only from genuine leather. And in the production process, we use only the highest quality shoe components with certificates of sustainability and impact on nature.
I like the design, but can I change the colors of the shoes?
Yes, you can change the colors and leather patterns of all our shoes. If you want to do this, send us a message at hello@maslaus.com and our team will help you create your own unique shoes!
I have a wide/narrow foot, how do I know if the shoes will fit?
Contact us at hello@maslaus.com and we will advise you and tell you how to measure your feet so that we can fit you shoes!
If the standard size does not fit you, all shoes we can customize according to individual measurements.
Contact us
By phone
Call us at +370 61562624
By email
Email as at hello@maslaus.com
By visiting
Visit one of our stores in Lithuania
- Klaipėda, Herkaus Galerija shopping centre, 2 floor.
- Kėdainiai, Didžioji g. 39
Slow fashion community
Join our worldwide community of more than 30 000 people. Each customer of Mas Laus becomes a member of a caring community and helps slow fashion movement grow bigger.
Family behind Mas Laus
We are Benas and Gintarė, a second generation of Maslauskas family of shoemakers.
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