We’re happy to accept returns or exchanges within 30 days of the date you receive your order. To start the process, please contact us at info@maslaus.com.
For customers in Lithuania returns are free for of charge, you can create a free Omniva shipping label here :
https://grazinimai.omniva.lt/parduotuves/maslaus-com
If shipping is from a different country than Lithuania, expenses must be covered by the client.
Once 30 days have passed since delivery, we won’t be able to issue a refund or exchange.
To qualify for a refund, items must be in their original condition – unworn, unwashed, unaltered, with all labels and tags still attached. Products that are missing labels, have been worn, washed, altered, damaged, or soiled may be declined and returned to you at your expense. Please make sure to include your receipt or proof of purchase with the return.
Ship your returns to :
UAB BATŲ NAMAI LT
Didžioji g. 39, Kėdainiai, Lithuania, LT-57257
+370 652 90897